The Skills of the Exceptional Server
Excerpts
I understand that there is a certain amount of trust that goes into buying a book. You want to be certain that the information contained in the book is going to help you. Buying a book online requires even more trust because you can’t just flip through the pages. I understand this and want to offer some reassurance. For that reason I am posting the table of contents as well as selected chapters from the book. Please feel free to look through these actual chapters before buying the book.
Chapter 14: Don’t Be “The Server”
Chapter 21: Pairing Wine With Guests
Chapter 25: The Value of The Pitch
Chapter 34: In Defense of Selling As a Server
Chapter 48: Dealing with Managers