Can I make copies of the book for my friends/co-workers/employees?

Please don’t.  I invested over two years of my life into developing this book.  I full believe that this book will allow you to very quickly increase your income by far more than the cover price.  That makes it a great value for under $20.  It might be wiser to get a few of the people who want a copy together and contact me at david@hospitalityformula.com and ask about a discount for buying multiple copies.